Why Work at a Credit Union?

What are Credit Unions?

Credit unions are financial institutions similar to banks. However, a credit union is a member-owned financial cooperative. Credit unions are controlled by their members and operated on the principle of people helping people. Credit unions provide members credit at competitive rates as well as other common financial services like checking accounts, credit cards, debit cards, and loans.

Credit unions offer all of the same products as banks, but don’t have any outside shareholders. Instead, the members are the shareholders. That means profits are reinvested in the members in the form of better rates on all accounts.

Your Dream Job Could Be Waiting for You in the Credit Union Family

There are many job positions encompassing almost the entire range of the job market at credit unions. If you have an area of interest, there's probably a job waiting for you at a credit union.

What Kind Salaries are Available at Credit Unions?

Median Salary Examples

Updated: Wed Nov 13 2019 • Individuals Reporting: 4,080 • PayScale

• Accountant – $47,371
• Accounting Assistant – $36,493
• Accounting Director – $65,000
• Accounting Manager – $61,932
• Accounting Supervisor – $60,140
• Administrative Assistant – $39,299
• Assistant Branch Manager, Banking – $45,810
• Assistant Operations Manager – $50,606
• Assistant Vice President (AVP), Consumer Lending – $69,494
• Assistant Vice President (AVP), Mortgage Lending – $75,000
• Bank Manager – $52,381
• Bank Secrecy Act (BSA) Officer – $50,868
• Bank Secrecy Act-Anti-Money Laundering (BSA/AML) Officer – $50,549
• Bank Teller – $28,966
• Branch Manager, Banking – 54,324
• Branch Sales Manager – $71,000
• Brand Manager – $70,000
• Business Analyst (Unspecified Type) – $51,500
• Business Analyst, Finance/Banking – $61,042
• Business Analyst, IT – $70,456
• Business Development Associate – $43,284
• Business Development Director – $73,000
• Business Development Manager – $67,319
• Business Development Officer – $56,429
• Business Development Representative – $47,620
• Business Intelligence (BI) Analyst – $69,238
• Business Intelligence (BI) Developer – $71,681
• Business Intelligence Director – $91,950
• Business Operations Analyst – $62,471
• Business Systems Analyst – $55,697
• Call Center Manager – $60,015
• Call Center Representative – $33,000
• Call Center Supervisor – $48,918
• Chief Executive Officer (CEO) – $92,829
• Chief Executive Officer (CEO), Non-Profit Organization – $91,200
• Chief Financial Officer (CFO) – $122,042
• Chief Information Officer (CIO) – $147,395
• Chief Lending Officer – $108,476
• Chief Operating Officer (COO) – $104,655
• Chief Technology Officer (CTO) – $130,000
• Collections Manager – $54,418
• Collections Officer – $39,740
• Collections Specialist – $35,493
• Commercial Credit Analyst – $49,400
• Communications Specialist – $48,050
• Compliance Analyst – $61,984
• Compliance Director – $70,601
• Compliance Manager – $69,793
• Compliance Officer – $56,717
• Compliance Specialist – $49,566
• Computer Programmer – $55,073
• Consumer Loan Manager – $64,277
• Consumer Loan Processor – $35,680
• Corporate Controller – $100,000
• Corporate Trainer – $53,513
• Credit / Collections Director – $80,858
• Credit / Collections Manager – $60,600
• Credit / Collections Supervisor – $53,000
• Credit Analyst – $51,169
• Credit Analyst, Banking – $53,000
• Credit Union Branch Manager – $53,458
• Credit Union Manager – $51,268
• Customer Service Representative (CSR) – $36,246
• Customer Service Specialist – $31,492
• Customer Service Supervisor – $42,729
• Data Analyst – $59,140
• Data Scientist – $88,113
• Database Administrator (DBA) – $76,000
• Deposit Operations Manager – $58,849
• Digital Marketing Manager – $54,530
• Digital Marketing Specialist – $56,496
• Director of Consumer Lending – $89,000
• Director of Operations – $99,995
• Executive Assistant – $53,161
• Executive Assistant to CEO – $53,014
• Facilities Manager – $58,958
• Finance Director – $72,250
• Finance Manager – $64,000
• Financial Advisor – $51,000
• Financial Analyst – $55,067
• Financial Controller – $85,965
• Financial Service Representative (FSR) – $35,128
• Financial Services Representative – $33,264
• Fraud Analyst – $47,965
• General / Operations Manager – $56,214
• Graphic Designer – $47,203
• Head Teller – $33,506
• Human Resources (HR) Business Partner – $60,100
• Human Resources (HR) Coordinator – $47,744
• Human Resources (HR) Director – $80,500
• Human Resources (HR) Generalist – $50,071
• Human Resources (HR) Manager – $66,226
• Human Resources (HR) Specialist – $45,119
• Information Security Analyst – $85,000
• Information Security Manager – $85,814
• Information Security Officer – $92,928
• Information Security Specialist – $75,089
• Information Systems (IS) Analyst – $46,000
• Information Technology (IT) Director – $83,655
• Information Technology (IT) Manager – $69,353
• Information Technology (IT) Support Specialist – $46,000
• Information Technology Specialist – $41,988
• Instructional Designer – $58,000
• Insurance Agent – $40,000
• Internal Auditing Manager – $76,000
• Internal Auditor – $52,843
• Junior Financial Analyst – $36,973
• Learning and Development Specialist – $50,000
• Lending Manager – $67,934
• Loan Officer – $39,783
• Loan Officer, Commercial – $71,477
• Loan Officer, Consumer – $42,766
• Loan Operations Manager – $70,000
• Loan Processor – $34,581
• Loan Underwriter, Consumer – $49,307
• Loan Underwriter, Mortgage – $55,431
• Manager of Foreclosure and Bankruptcy – $68,000
• Manager, Underwriting – $82,168
• Marketing Communications Coordinator – $40,680
• Marketing Communications Manager – $73,333
• Marketing Communications Specialist – $42,472
• Marketing Coordinator – $40,077
• Marketing Director – $64,400
• Marketing Manager – $57,304
• Marketing Research Analyst – $53,981
• Marketing Specialist – $41,574
• Member Service Representative – $35,486
• Member Services Manager – $52,030
• Membership Associate – $33,000
• Membership Manager – $70,000
• Microsoft Exchange Administrator – $60,060
• Modeling Leader – $105,000
• Mortgage Loan Officer – $47,827
• Mortgage Loan Processor – $40,733
• Mortgage Originator – $43,448
• Mortgage Processing Manager – $52,072
• Network Administrator – $56,630
• Network Administrator, IT – $52,381
• Network Engineer – $72,192
• Office Manager – $49,000
• Operations Manager – $58,922
• Operations Supervisor – $54,459
• Operations Support Manager – $53,000
• Operations Support Specialist – $45,088
• Organizational Development Specialist – $53,325
• Personal Banker – $33,819
• President – $124,365
• President and CEO – $117,605
• Product Manager, Banking – $86,425
• Programmer Analyst – $57,872
• Project Management Director – $85,964
• Project Manager, (Unspecified Type / General) – $73,327
• Project Manager, Information Technology (IT) – $76,987
• Quality Assurance (QA) Specialist – $58,017
• Recruiter – $53,508
• Regional Sales Manager – $90,250
• Regulatory Compliance Manager – $77,000
• Relationship Manager – $50,000
• Retirement Plan Specialist – $40,976
• Risk Analyst – $55,500
• Risk Manager – $77,000
• Security Analyst – $61,000
• Senior Accountant – $58,436
• Senior Business Analyst – $69,375
• Senior Credit Analyst – $57,133
• Senior Customer Service Representative (CSR) – $47,250
• Senior Financial Analyst – $72,703
• Senior Graphic Designer – $62,857
• Senior Internal Auditor – $73,493
• Senior Loan Officer – $45,000
• Senior Mortgage Loan Processor – $45,632
• Senior Network Administrator, IT – $90,000
• Senior Project Manager, IT – $118,644
• Senior Software Engineer – $104,805
• Senior Systems Administrator – $81,127
• Senior Systems Engineer – $107,671
• Senior Underwriter – $50,629
• Senior Vice President (SVP), Marketing – $85,500
• Senior Vice President (SVP), Operations – $141,000
• Service Desk Analyst – $47,000
• Software Developer – $60,454
• Software Engineer – $84,244
• Sr. Software Engineer / Developer / Programmer – $96,321
• Staff Accountant – $45,726
• Support Technician, Information Technology (IT) – $40,020
• System Administrator, Computer / Network – $56,218
• System Administrator, Windows Server – $59,008
• Systems Administrator – $59,571
• Systems Analyst – $55,487
• Systems Engineer (Computer Networking / IT) – $81,876
• Systems Engineer, IT – $75,000
• Talent Acquisition Manager – $79,000
• Talent Acquisition Specialist – $50,794
• Technical Writer – $55,450
• Teller – $24,297
• Teller Supervisor, Banking – $36,970
• Training & Development Manager – $70,014
• Training & Development Specialist – $51,592
• Training Director – $80,000
• Training Manager – $65,003
• Training Specialist – $48,921
• Underwriter – $53,440
• Underwriter, Commercial Real Estate – $74,000
• User Experience Designer – $75,358
• Vice President (VP) Finance & Chief Financial Officer (CFO) – $118,992
• Vice President (VP), Business Development – $78,000
• Vice President (VP), Commercial Lending – $84,796
• Vice President (VP), Consumer Lending – $91,475
• Vice President (VP), Finance – $122,829
• Vice President (VP), General Manager – $53,000
• Vice President (VP), Human Resources (HR) – $124,700
• Vice President (VP), Information Technology (IT) – $125,171
• Vice President (VP), Marketing – $113,000
• Vice President (VP), Marketing & Business Development – $78,000
• Vice President (VP), Mortgage Lending – $97,436
• Vice President (VP), Operations – $81,577
• Vice President (VP), Operations and Administration – $75,000
• Vice President (VP), Risk Management – $113,599
• Vice President (VP), Sales – $87,006
• Vice President & Branch Manager, Banking – $70,133
• Vice President, Compliance Officer – $79,575
• Web Developer – $62,496
• Workforce Management Analyst – $70,835

I Love My Credit Union Job!

Kristina H.

I started working as a Marketing Specialist at Knoxville TVA Employees Credit Union after graduating from the University of Tennessee – Knoxville with a major in Public Relations and a minor in Business. At the time, I really didn’t know what a credit union was. I just knew I wanted to one day do Investor Relations and hey, it was a financial institution so surely I’d learn a little about finances and investing.

Needless to say, we don’t always end up where we thought professionally. 😊Thirteen years later, I am now the Marketing Director and am so thankful for my Credit Union family.

Over the years, I’ve grown up, gotten married, had children, and through all of that, the Credit Union has truly been there to support me through each moment.

The philosophy of “People Helping People” isn’t just a saying. All these years later, I’ve realized it’s really a way of life. Our Credit Union puts family and employees first. You don’t find that many places and I’m very thankful to have found that right out of college!

Matt C.

I didn't know what a credit union was when I came to the interview. Now I want to tell everyone what a fantastic opportunity they are missing if they don't consider credit unions in their job search. There's an old saying in politics that goes, "If you're not at the table, you're on the menu."

Working in Governmental Affairs is about being at the table in the room where it happens, advocating every day to make it easier for credit unions to do their business: helping their members (customers, owners) achieve their financial dreams.

Amanda B.

I entered into the workforce within the school system as the special education assistant for grades 7 through 12. This job was very rewarding, and I soon learned that service was my passion in life.

In 2013, I realized the opportunities for advancement were very limited in our small school and began to look at other avenues for long term careers. Upon a friend’s advisement, I left the education system and took a teller position at a local bank.

I soon began to understand that service and compassion were not the primary focus at this institution. While sharing my thoughts with a family friend, she encouraged me to reach out to a credit union.

Working for a community-based credit union has allowed me to meet people that I would have never met otherwise such as, state legislators, other credit union representatives, activists in the credit union movement. Our credit union also works with local charities as well.