
What's Your Passion?
I Want to Be in a Leadership Role
- CEO (Chief Executive Officer) The President of the credit union.
- COO Chief Operations Officer) Generally runs all of the operations, the teller line, the loan center, and call center.
- CFO (Chief Financial Officer) - In charge of all the budget and financials for the credit union.
- CIO (Chief Information Officer) - Head of technology for the credit union.
- CPO (Chief People Officer) – In charge of all the employee benefits and policies of the credit union. Makes sure everyone gets paid.
I Am Creative
- VP of Marketing – Designs and oversees advertisements and marketing plans for the credit union.
- Marketing Specialist – Works with management and department heads to create marketing and social media plans for all the products and services.
- Social Media Specialist – Creates regular content and monitors social media channels for the credit union.
I Like Numbers
- VP Accounting – Oversees the management of all the credit union's financial accounts and ensures the accounting system is in check.
- Accounting Specialist - Pays bills for the credit union and assists the CFO with numbers.
- Audit Manager - Double checks all of the employees and departments are following procedures and policies correctly.
- Audit Specialist – Conducts cash counts at branches, reviews loans to make sure all of the documentation is correct, and reviews accounts at the credit union.
I Like to Work With and Help People
- VP Operations – oversees the branches and staff.
- MSR (Member Service Specialist) - Someone who helps people and handles financial transactions (deposits, check cashing)
- Mortgage Loan Specialist - Helps someone get a loan for a house.
- Branch Manager - Supervises staff at a branch and makes sure everyone who visits has a great experience.
- IRA Representative (Individual Retirement Account) - Helps individuals with retirement goals. You do want to retire someday right?
- Business or Commercial Loan Officer - Helps small businesses in the community get loans. Think farmer, tire shop, and convenience store, etc.
- Business Officer - Helps small businesses open checking accounts and manage their finances.
- Loan Officer - Helps people in the community get loans for cars and things they need.
- Teller - See MSR
- VP Human Resources – Works with management to hire new employees of the credit union and benefits are provided to employees (think vacation time, insurance, and retirement plans).
- Human Resources or Personnel Specialist – Assists management with benefits and time cards for all employees.
I Like to Fix Things
- VP Facilities or Maintenance – Buildings need someone to manage them too. May work with managers on building new locations, reading blueprints and coordinating with general contractors.
- Facilities Specialist - Makes sure the buildings are in top shape, the air conditioning is cold and troubleshoots any problems.
I Like Technology
- IT Manager (Information Technology Manager) Manages all of the computers and technology for the credit union
- IT Specialist – Works behind the scenes at a help desk to make sure your computer system is up-to-date, troubleshoots technical problems, and may reset passwords for employees.
- Network Security - Manages the security of computers and technology for the credit union.
I Want to Work Behind the Scenes
(I like people I just don't want to work directly with them)
- Collector - Someone who may have to call you to remind you to pay your bills on time.
- Compliance Specialist - Reviews laws and regulations to make sure the credit union is following them.
- Card Services Specialist - Helps people with ATM cards, debit cards, credit cards.
- Call Center Representative - See MSR, but does this all via the telephone or through chat.
- Security Officer - Oversees the physical security of employees and credit union visitors. Manages all of the camera systems and alarms.
