Skip to main content
Posted June 10, 2026

Credit Union Manager

Memphis Municipal Employees Federal Credit Union
Memphis, TN, USA Full Time

PURPOSE:

Plan, direct, and control all credit union activities in accordance with credit union plans, policies, directives, and activities as established by the board of directors. Responsible for ensuring financial stability and member satisfaction commensurate with the best interest of the members, the employees, and the credit union. Provide strategic direction, vision, and management in all functional areas

RESPONSIBILITIES:

  • Direct all credit union operations, which include planning and implementing programs, policies, and procedures.
  • Provide strategic and/or administrative direction and management in all credit union functions including: accounting, ALM, business development, compliance, facility management, finance, human resources, investments, lending, marketing, operations, retail services, risk management, and security.
  • Manage the day-to-day operation of the credit union and establish office procedures to utilize staff and facilities most efficiently, to promote products and services, to provide outstanding member service, and to achieve the goals of the credit union.
  • Develop, recommend, and implement financial policies and procedures.
  • Investigate workflow of the credit union on a continuous basis and make changes to improve and reduce cost.
  • Ensure that the credit union follows the federal laws and regulations set forth by the National Credit Union Administration and other State and Federal regulatory agencies.
  • Recruit and select quality applicants for management vacancies, ensuring that the credit union is adequately staffed with solid employees.
  • Supervise a budget for the credit union that is consistent with the overall strategic plan.
  • Evaluate the job performance of credit union management to ensure quality service to members.
    • Conduct management meetings on a regular basis to insure the dissemination of information exchange of ideas, resolution of problems, discussion of trends, etc. Ensure that information is communicated throughout the credit union.
    • Ensure adequate equipment, supplies, and working space is available.
    • Conduct business development activities to promote the growth and development of the credit union. Build positive relationships with the field of membership, and with appropriate trade associations and organizations.
    • Provide direction to the Board on compensation philosophy. Plan and recommend appropriate wage and salary structure in accordance with that philosophy.
    • Plan and oversee the employee benefits program, balancing internal demands, equity in the marketplace, and costs.
    • Manage security and safety for the credit union, analyze security and safety policies and procedures, and to alert staff of any changes in a timely manner.
    • And any other duties assigned.
    SKILLS & REQUIREMENTS:
    • Minimum 5 years’ experience in credit union, including operations and accounting. Preferably in a leadership role most of the time.
    • Credit Union operational experience required.
    • Ability to build, inspire a team and board around agreed upon strategies and objectives.
    • Excellent verbal and written communication skills.
    • Highly ethical.
    DIRECT REPORTS:
    • Loan Manager
    • Membership Service Manager
    • Any other Credit Union employee or leader as required
    MMEFCU is an Equal Opportunity Employer
    MMEFCU provides equal employment opportunities to all employees and applicants for employment, prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sign up for Job Alerts